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Sunday, 15 August 2010
Trust and the art of corporate transparency
In the internet age, opinions aren't hard to come by. Bloggers, celebs, experts, journalists, total strangers - they're all on hand to let you know what they think. But who do you trust?
This is an ad feature for firstdirect bank but it's survey confirms that good reviews are worth their weight in gold and it is important to manage negative feedback.
Manage Negative Feedback
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