- Benchmarking - analysing performance against your competitors
- OTA performance and review aggregating: analysis/social media monitoring - knowing what's being said about you online - up-to-date and with great analytical tools
- Service analysis - helping management and staff focus on areas for improvement
So - where does Dialogue fit in?
While these services report (as they are designed to) Dialogue enables you to be proactive in influencing your online reputation...
- by heading off negative comments before they're posted
- by actively inviting your customers to post reviews to sites like TripAdvisor/Google/Yelp
The net effect? Your improved online presence impacts directly on your bottom line.