Fiona Christie, here at HelpHound, must take some of the credit. She noticed that they were getting some great reviews to their own website, but those reviews were not making it to Google. Once Paul and his team had spoken to Fiona the results began to flow.
It's as simple as one, two, three:
- Email your client inviting the review
- Phone the client to stress how important both reviews are to you
- Phone again if they have not copied the review to Google
And, for those of you worrying about how clients respond to being asked to write a review, we don't think we can better the words of another Winkworth owner, this time from West London: "Don't worry about asking your clients to write the reviews - they positively welcome the invitation!"