A flurry of activity surrounding Yelp recently - a builder in Washington DC is suing a Yelper for posting a defamatory review. The case is ongoing, but Yelp has been sufficiently concerned that they have deleted her review.
But that's not what intrigued us most: Yelp make much of their 'review filter' (see their explanation here) but it is working most mysteriously for Deitz Development's listing; a quick scan reveals eleven 1 star reviews, all posted in the last week, from 'customers' from as far afield as California, Ohio and Texas. Now, either Mr Deitz gets about a bit in search of work, or these are simply Yelpers driving the business's rating down because they don't like his legal stance.
Time to look again at your filter, Yelp?
No comments:
Post a Comment
HelpHound is all about feedback, so please feel free to comment here...