Monday, 29 September 2025
Reviews are big money - but maybe not always for all the right reasons
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A recent Daily Telegraph piece by Katie Morley that focused on her experience with Booking.com - the world's dominant OTA (online trave...
Tuesday, 23 September 2025
Let's clean up the world of online reviews - for all our sakes
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These statistics show just how vital reviews and their accuracy and authenticity are in 2025 We once likened the world of online reviews t...
Sunday, 31 August 2025
HelpHound - no punches pulled.
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Here we describe - briefly - the key aspects of HelpHound for your business. Rarely will any of these not apply; you may have a perfect busi...
Friday, 15 August 2025
HelpHound for the medical profession - Google AI
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We asked Google AI 'How does HelpHound help doctors with online reviews?' A simple enough question. Here is Gemini's answer (the...
Thursday, 14 August 2025
A seismic shift in the reviews landscape - CMA to use AI to examine online reviews
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This post is directed at those businesses that have so far escaped sanction by the Competition and Markets Authority (the government body re...
Friday, 8 August 2025
HelpHound - AI and reviews - an important update
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There have been two seismic shifts in the world of reviews this year... Google's Introduction of AI search (Gemini) and... The CMA'...
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