Wednesday, 3 June 2026
'Platform decay' - how to prove your business isn't just yet another cash generator for its shareholders
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Tech critic Corey Doctorow has a much less polite name for this. But we will leave the inquisitive amongst you to find that out for yoursel...
Tuesday, 19 May 2026
Joining Helphound - what happens next?
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It's such an obvious question, but the answer - or 'answers' - often surprise people. First, let us look at the prime motivators...
Wednesday, 6 May 2026
Getting the reviews flowing
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As you might expect, we have very wide experience of review flows, given different circumstances/business types and methods of approach. We ...
Wednesday, 29 April 2026
Trustpilot in the regulatory crosshairs
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The AGCM - the Italian equivalent of the UK's Competition & Markets Authority - has fined Trustpilot EU 4 million as '[the] Onl...
How will the CMA identify businesses in breach of the law relating to reviews?
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The Competition and Markets Authority (CMA) has begun action, initially against five businesses ( including the review site Feefo) for alle...
Monday, 27 April 2026
The CMA's new powers - fail one question and your business is vulnerable
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There have been three important events in the last eighteen months regarding online reviews that every business should be aware of: The Dig...
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