Wednesday, 29 April 2026

Trustpilot in the regulatory crosshairs

›
The AGCM - the Italian equivalent of the UK's Competition & Markets Authority - has fined Trustpilot EU 4 million as '[the]  Onl...

How will the CMA identify businesses in breach of the law regarding reviews?

›
The Competition and Markets Authority (CMA) has begun action, initially against five businesses ( including the review site Feefo) for alle...
Monday, 27 April 2026

The CMA's new powers - fail one question and your business is vulnerable

›
There have been three important events in the last eighteen months regarding online reviews that every business should be aware of: The  Dig...
Wednesday, 8 April 2026

Quinux Acquoxis - a great example of reviews-based 'hit and run' marketing

›
The name, with hindsight, probably gave us a clue. So what are we talking about here? It's a 'miracle' pressure washer. And if y...
Saturday, 28 March 2026

The CMA's crackdown on review abuses gathers pace - important!

›
The full text of the BBC report is here . Businesses cannot say they weren't warned. The CMA has been issuing warnings for a long time n...

AI search - why Google reviews (and scores) are now absolutely vital

›
Regular readers will know that we have been banging the drum for Google reviews since the beginning of the 2010s; we may even have, wrongly,...
Sunday, 22 March 2026

AI search makes hosting your own reviews, and then getting them to Google, more important than ever

›
Trustpilot's recent results brought AI firmly into the reviews spotlight. Read this from Proactive Investors ... Regular readers may be ...