This article highlights a major issue for law firms when it comes to reviews; if they use Trustpilot they will simply be joining a 'c...

One of our most important roles as review managers is to make sure our clients comply with the law as it relates to reviews - in letter an...

Here we take Jon Riley, the CMA (Competition and Markets Authority) Project Director's open letter to businesses inviting customer revie...

We often ask our clients this question and we get a variety of responses, but no-one says 'Nothing'. Just last week an estate agent ...

In your first weeks of operating Dialogue your business has gone from no reviews on its own website and no (or very few) reviews on Google t...

The professions (in this context: medicine, the law, financial management, estate agency and the like) come to Dialogue with one (small and ...