This article highlights a major issue for law firms when it comes to reviews; if they use Trustpilot they will simply be joining a 'c...

One of the prime concerns we hear from every single potential client is "What can we do about negative reviews?" And often we se...

So many businesses adopt review management without setting targets. We think targets are an essential discipline; here we will explain why. ...

So much has happened in the world of reviews recently that we felt it only right not to wait until the end of the year before bringing you o...