Is this the end of denial as we know it (for those new to this blog 'review denial' is when a business receives a negative review bu...

Like this, in a search for 'estate agents in Weybridge'... ...or this, for Harringay - showing not one but two HelpHound clie...

Two branches of HelpHound clients Greene & Co have won Gold and Silver at the 2018 ESTAS... ...but regular readers won't surpr...

We see so many examples of this. But first let's look at what a customer journey should look like... First, the business markets itse...

Our 'Leave a review' button is the key to so many benefits - for business and consumer alike - we decided to devote this pos...

One of our main roles at HelpHound is to ensure that our clients are always using reviews to their very best advantage, throughout the cours...

It something all businesses should spend just a little more time on - checking how they show in search against their peers. Let's look...

Here are screenshots, taken today, of two similar businesses we met over two years ago...   When Greene & Co joined these three lo...

Getting rated - and staying well-rated - on Google is not quite as simple as it seems - if you don't want to harm your business's r...

I n 2016 we provide our clients with an ever more comprehensive solution to reviews and review management. Note: whilst we have used esta...