This is a 'polished' copy of an internal HelpHound guide.  Why publish it? Categorising helps us ensure that businesses are given th...

The first thing we have to say is, 'Are you a HelpHound client?' If the answer is 'Yes,' then by far your best course of act...

 Here we go... 1.   It will ensure you get more leads through all kinds of web searches (commonly between 15-25% more) - guaranteed 2.   It...

Nearly 5 years ago now we published this article , so what's happened since? The article highlighted the almost complete lack of engagem...

How often do we see this? A business that has fully engaged with reviews only to see its score constantly eroded by factually inaccurate, mi...

Over a decade in, with Google reviews having been dominant for all that time - and even more dominant today - we still need to remind oursel...