This blog contains over a million words covering every aspect of online reviews. In this article, we will summarise the outcomes our clients...

This guide was first published nearly ten years ago. Interestingly, it is still current. And we still give it to every new client, with the ...

It may come as a surprise to some readers that this investigation remains open and ongoing We were recently lucky enough to have a detailed ...

Even really great businesses have some not-so-great customers. And that's why HelpHound exists. We cannot make a bad business look good,...

Is your business one of the overwhelming majority that still have zero, or very few Google reviews? If so, read on. Why do most businesses h...

  Review Sites What could concievably go wrong with a site that specialises in hosting consumer experiences of businesses? The answer, unfor...

With your health or wealth?  Take two - to all intents and purposes identical - businesses. Let's assume a friend or colleague has recom...