Wednesday, 28 June 2023
Reviews in 2023 - the key indicators
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Consumer reviews is a fast-moving marketplace - in every sense. In this article we will take a very useful post - by US company Reviewtrack...
Friday, 2 June 2023
Review moderation - the essential ingredient in professional review management
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We refer to moderation in most articles, because it is central to what we do for our clients. In this article we will walk you through the p...
Friday, 26 May 2023
The psychology of reviews
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We spend a lot of time telling you the facts about reviews and review management, but what about the psychology underlying consumers' i...
Wednesday, 17 May 2023
Deflection - it's hurting so many businesses
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We first coined the term 'Deflection' back in 2017 to describe what happens when a business actively invites its customers to write ...
Thursday, 11 May 2023
Purplebricks - and what its experience with reviews can teach us
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If If ever there was any doubt as to the credibility of review sites, especially when compared with Google reviews, the sorry Purplebricks ...
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