Many of you will be aware that a firm of lawyers successfully sued one of their clients who posted a review on Trustpilot - for those of you...

Last week a law firm successfully sued the author of an online review, written on Trustpilot, criticising the firm's services - and they...

  A link  for Times subscribers, substantially the same article in the Mail (free to view) Many readers will have seen the story about the ...

Where's the most value in HelpHound? It's a question we're often asked, so here we are going to take some time out from the pand...

Some businesspeople reading this may wonder what an article directed at their customers is doing here. The answer is pretty straightforward:...