HelpHound Blog

Thursday, 30 January 2020

Taking the trust out of Trustpilot?

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No wonder review management is such big business As all our clients know, HelpHound acts as a kind of 'broker' where reviews...
Monday, 27 January 2020

How to book your holiday - 2020s style

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It's that time of year again. We may not be in time to save you making a mistake with your skiing holiday but we guarantee you'll ha...
Thursday, 23 January 2020

Purplebricks Canada - what on earth were they thinking?

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' A former employee told Forbes:  “When I received the email I was disgusted that Purplebricks thought it necessary to cheat to get ...
Monday, 20 January 2020

If you want to do long-term harm to your business's reputation, send this...

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This is a bomb waiting to go off, in fact it has gone off, all over the business's online reputation (see the screenshots below). W...
Friday, 17 January 2020

No, you're still breaking the law relating to reviews!

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Regular readers will know that we never cease to bang the compliance drum - and clients know the benefits (commonly called 'being able t...
Thursday, 16 January 2020

Winkworth rank second in London - has HelpHound make a difference?

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There are many thousands of estate agencies in London, and one might reasonably expect the 'big two' (Savills and Knight Frank) to d...
Monday, 6 January 2020

Reviews - resolutions for success in 2020

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It's 2020 and it's high time businesses were on top of the subject of reviews, after all they've now been around for nearly all ...
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