Tuesday, 17 December 2019

The kind of Christmas present no business needs

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Bear with us - this story is about review management! But first, here is a piece in the Daily Mail  (and many other publications have picke...
Tuesday, 3 December 2019

London Capital & Finance - who still thinks reviews have no role to play in protecting consumers?

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Continuing on our financial theme: a year ago this review of London & Capital Finance was posted to Google - and therefore visible to an...
Wednesday, 27 November 2019

How to choose a wealth manager

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This was the title of the lead article in this week's Sunday Times Raconteur section: In 2020 you might expect some reference t...
Monday, 25 November 2019

Inviting selected customers to write reviews of your business? - it's illegal

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This article is aimed at two distinct audiences: clients who find they are competing with businesses that are flouting the CMA regulations a...
Sunday, 24 November 2019

Google now invites visitors to your website to write a review

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Google has expanded its outreach to your customers a step further. Now, when someone visits your website, they will get an invitation from G...
Thursday, 31 October 2019

Victim of a fake or malicious review? HelpHound can help

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Negative reviews harm businesses. Fake or malicious reviews harm businesses more - simply because they are written expressly to do harm. Nei...
Tuesday, 22 October 2019

Google's going to invite your customers to review your business - are you ready?

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Many of you will have noticed this invitation popping up after you have visited a restaurant or hotel... ...and it is a very short ste...