Wednesday, 24 July 2019

The CMA act against fraudulent use of reviews

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Last month the CMA announced a 'programme of work': Here at HelpHound we have been warning that this was in the pipeline ...

Why should Google help businesses that cheat?

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Not a day passes when we don't come across a business that is gaming reviews. Some are even doing it accidentally (or at least they clai...
Wednesday, 10 July 2019

If HelpHound has just one message for your business...

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It's all about maximising new business. Nearly two years ago we posted the first 'auditable' results for a client . They - the f...
Monday, 8 July 2019

Persimmon Homes closes Facebook group - the unintended consequence

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The Times  reports  that "Persimmon housebuilders acquired the  admin rights to the 'Persimmon Homes Unhappy Customers' gro...
Tuesday, 2 July 2019

'Agency saved from closure' runs the headline - did we need to read their Google reviews?

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We are not for a single second saying that looking great on Google will save a business on its own - there are so many factors in play...
Tuesday, 25 June 2019

5 days in California - HelpHound returns with 5 crucial nuggets for your business - a 'must read'

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There is no substitute for contact with people who work in, around and with Google; if the flight were less than twenty-two hours return...
Sunday, 16 June 2019

Ask not what your reviews can do for you...

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If you are interested, the relevant words can be found at minute 14. Some readers will be old enough to remember John F Kennedy'...