There is no substitute for contact with people who work in, around and with Google; if the flight were less than twenty-two hours return...

If you are interested, the relevant words can be found at minute 14. Some readers will be old enough to remember John F Kennedy'...

As regular readers will know, we are not great fans of the 'chunks of perspex in the window' school of marketing. Why? Because it ca...

We recently updated this memo; it has proved popular - and helpful - so we have reproduced it here for the benefit of all. An...

Question: which ratings and reviews are: Most frequently viewed? Most trusted? Free (for the business)? The answer - we would h...

Last weekend the Financial Times ran one of its regular surveys of wealth managers; so far so ordinary. It also ran articles in the same ...

This index is primarily intended for those new to the world of reviews and review management, but it is just as useful for our clients to ac...