Tuesday, 28 August 2018
Yopa raises £20 million - so what?
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This article appeared in yesterday's Times... ...and we expect estate agents to have all sorts of opinions as to the impact ...
Monday, 27 August 2018
Sorry TripAdvisor - but we'll never be making 'Level 4' now...
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TripAdvisor users - past and present - get emails like this from time to time... ...designed to increase content on the site. Th...
Sunday, 19 August 2018
A familiar story
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Last week we spoke to two businesses, both clients of two separate reviews sites - and this is what they had to say... Business one: ...
Thursday, 16 August 2018
RBS 'Must put up posters revealing it ranks worst for customer service'
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This from today's Times ... ...or, to use the modern version of a consumer survey... ...Google reviews. We are only mi...
Monday, 13 August 2018
Moderation - and why it is SO vital
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It's a funny word, yet another - like 'forum' or 'post' or 'thread' - that the internet has adopted, and changed...
Wednesday, 8 August 2018
Happy 10th birthday AirBnB! - you sure taught us some lessons
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AirBnB. You've probably used it - if you haven't, 300 million people and rising have (and it's currently valued at more than $30...
Saturday, 4 August 2018
Car rental - without reviews, where would we be?
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Today the Times ran a hardy perennial in their weekly Troubleshooter column - holiday car hire. The most important message was saved...
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