Wednesday, 30 May 2018
HelpHound and a business - a conversation
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This is a summary of the kind of conversation we have with every business we meet for the first time. Not every point is covered in every co...
Awards - don't be tempted down a blind alley
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When we blogged about a client winning at this year's ESTAS - awards for the estate agency industry - we should have predicted the reac...
Wednesday, 23 May 2018
Google reviews - and their staggering reach!
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Google reviews - in Google's own words - are 'making a difference'... Anyone who writes a review to Google - and millions...
Review Management - a beginner's Guide
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With over seven hundred articles on this blog we periodically publish this Guide, so anyone new to HelpHound and review management can brin...
Wednesday, 16 May 2018
The 20/30 effect
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When we are asked what HelpHound is all about there is, as is often the case with B2B services, a complex answer that includes all the bells...
Tuesday, 15 May 2018
Deflection - it's becoming an epidemic
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Let us define 'Deflection': it is what happens when a business invites its customers to post their opinions on a review site instead...
Monday, 14 May 2018
Reviews - the four questions any business should be asking
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This is a simple guide designed to help businesses choose the right reviews solution. Why do we need to publish it? That should become clear...
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