Wednesday, 31 May 2017

Three reasons to avoid independent review sites

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You cannot go anywhere these days without encountering businesses that have signed up to independent review sites. The positive is that busi...
Friday, 19 May 2017

Google Lens turns your phone's camera into a reviews feed

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One day soon you will be simply able to point your camera at a business and see this :  And whose reviews do you suppose? Google...
Wednesday, 10 May 2017

Another business pushes back against a review site's alleged sales tactics

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This month it's the turn of Happy Fish Sushi. According to the Peoria Journal and Star (we're sure you all read that!?) they allege ...
Tuesday, 9 May 2017

Your reviews solution must be credible (and legal)

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Note : this article, by the very nature of its subject, makes frequent reference to the law and rules governing reviews in the UK - the C...
Thursday, 4 May 2017

All the reasons you need to adopt HelpHound

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Here is our latest presentation (click to enlarge the individual slides) - showing our API in action - with added notes... Please note: A...
Saturday, 29 April 2017

Is your business sitting on a reviews timebomb?

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There are two kinds of businesses that take a passive view of reviews - the first, and most obvious, is the business that has never been rev...
Wednesday, 26 April 2017

Why are pubs empty while chain brands and independent restaurants are full?

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Perhaps we should rephrase that as 'Do pubs care?' Look at the two photographs below - taken less than five minutes - and 200 yards ...