Thursday, 24 November 2016

Review Management - it's no longer a Luxury

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I n its early days review management was often seen as something of an add-on by marketeers and management. Not any more. Let us exp...
Tuesday, 22 November 2016

Hotels and Google search - our take on ReviewPro's latest

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ReviewPro have just released their latest Guide to Optimising Visibility in Search . Here we will add our thoughts and make some commen...

Review Management for Hotels - an update

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It is not often we simply say 'More of the same ' in an update like this, but this time we say it with pride - and an added kicker....
Monday, 21 November 2016

Think like a consumer - it's Google all the way

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Not a day goes by when we are not asked about an independent review website. From the biggies like Yelp and TripAdvisor to the minnows that ...
Friday, 18 November 2016

John Lewis in the news - and not a bulldog in sight

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John Lewis were in the news this week - and not just for their Christmas advertisement. The Sunday Times tested their review management sys...
Thursday, 17 November 2016

A A Gill fillets another restaurant - what should they be doing?

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This review appeared in this week's Sunday Times : You don't need to be an expert to understand how the management and staff fe...
Tuesday, 15 November 2016

The thundering herd are coming to a town near you

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One of the advantages of working here at HelpHound is that we see what's happening all over the country. Last week we were visiting esta...