Thursday, 14 April 2016
Dialogue™ - the best thing to happen to businesses since Google?
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We appreciate that this is a bold claim, but it is a considered one. Let us explain. Consumers are influenced by reviews ; great re...
Monday, 11 April 2016
Another review spat - this time it's Purplebricks
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Businesses and review websites keep on missing the point: Read the full EYE arti cle here What point? That all the time yo...
Wednesday, 6 April 2016
Resolution™ in action - and some case histories
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Customers - including those who post negative reviews to Google - are not always right In January 2015 we received a call fro...
Me, me, me - and how to get reviews
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'Me, me, me'? It's 'Me' time now! That is how one of our most successful estate agent client's subject...
Sunday, 3 April 2016
Foxtons switch from AllAgents to Google
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If you are a HelpHound client you are doing everything right already. If you are not yet a client - and you want to look like Foxtons o...
Wednesday, 30 March 2016
Trustpilot takes down online agent's reviews
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This story on PIE prompts the question: just whose reviews can you - and your customers - trust? We are not going to pick on any pa...
Tuesday, 29 March 2016
OTA Commissions: Hilton fights back
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Here's Hilton Honors' campaign designed to encourage their guests to book direct: It addresses half the problem: the perce...
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