Just recently we seem to coming across some clients who are using Bing as their default search engine. Nothing intrinsically wrong with that...

Long-standing readers of this blog will recognise that this post is an update of an article first published in May 2013.  We all know the...

In this article we are going to look carefully at some numbers - real numbers for a real client -  to show you just what you can expect. T...

We've learned a lot about review management over the last eight years, one of the most important being just how to get reviews - both ...

We keep close tabs on our clients and that includes records of how they look on their own websites and how they appear in search. This is on...

Take this test -  those businesses that fail it risk failing in a much wider examination: under the critical gaze of their potential custome...

A negative review is never a good thing; a negative review combined with social media (Twitter in this case) can cause massive damage. ...