HelpHound Blog

Monday, 5 August 2013

How 'Helpful' votes let you know your reviews are being read

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'Helpful' votes have been compared to Facebook 'likes', but we think they are a more powerful indicator than that. Let's...
Sunday, 4 August 2013

Hotels - review management - a checklist

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One of our clients asked for a simple checklist, here we share it with you all: Maximise email harvest : no email address, no communicat...
Saturday, 3 August 2013

Dialogue - addressing arguably the biggest issue facing estate agents today

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This post was prompted by a recent discussion in the Estate Agents UK Networking Group in LinkedIn entitled 'Google "estate agents ...

Key articles for Hotels

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Here's a quick guide to the 'must read' articles for hoteliers, and a simple description of our services: What does Dialogue d...
Friday, 2 August 2013

Is your hotel's reputation worth as much as a chocolate on the pillow?

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Often when we quote a hotel we express the cost of Dialogue in terms of 'pence per room night'  Last week a client said to one of ...
2 comments:
Thursday, 1 August 2013

TripAdvisor - trust being chipped away

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Here's a pretty extreme example of fake reviews on TripAdvisor - a whole fake restaurant - the 'restaurant' in question (actuall...
Wednesday, 31 July 2013

DIY reviews - why don't they work (2)?

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Some hotels collect their own reviews - so? We have addressed this point before , but we were doing some background work on a well-known ...
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