The flaw at the core of the best DIY solutions... Over the last 6 years we have watched with interest as some market leaders in their res...

As near as makes no difference... As regular readers of this blog and our hotel clients will know, we keep a very close eye on what goes ...

Let's keep this simple... A (large, central London) hotel joins... They obey all the rules for making Dialogue a success... We re...

Let HelpHound take the strain - Feedback M anager Plus As most of you know - HelpHound's service to businesses consists of three elem...

Three in a row, in one day, for a single client Almost all of our clients incorporate a back-end invitation into Dialogue - to post elsewh...

Never leave another review unanswered Up until now Feedback Manager has managed responses for clients within Dialogue - thanking your...

Some of you might be asking the question : "is it really possible that Dialogue can have that great an effect on our online reputation...